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Hello Adventurers! Hope you are all doing well and staying safe.
We are finally able to provide an update on your Dice4Masks orders. Sorry we haven’t sent anything out sooner, we wanted something a bit more concrete before we gave you an update.
When we kicked this initiative off, we expected to be able to fulfil the orders within 4 weeks, but due to your incredible generosity (which we are extremely grateful for) and support for this campaign, with the amount of orders received, not only to us but the other retailers involved too, it has meant they had to be delayed. We apologies for the delay but we feel it is worth for the cause.
We have had confirmation today from our supplier (Cerberus Supplies) that the Dice4Masks sets are on there way to us. The current estimated delivery date to us is Friday 12th June. This may change as the postal service is really unpredictable at the moment but we are hopeful. Once we have received the sets, we will start packing right away and hopefully begin sending them out early the following week (week commencing 15th June). Please note that these are provisional dates and might be a week or so later, depending how quickly the dice arrive with us.
You will get a confirmation email from us once your order is on its way and it should take 2-5 working days from there. For our international buyers, they are being sent directly from Cerberus and are already on their way to you and should be with you in the next 2/3 weeks.
We just want to take this time to thank you all so much for supporting our incredible NHS and all the kind messages we have received. We are incredibly grateful for the NHS and all other key workers that have worked tirelessly keeping us all safe. We also want to thank you for being patient and understanding regarding the delays.
With regards to the masks themselves, we will have a further update on that soon, once we have all the final numbers!
If you have any further questions please contact us and we will happily answer them.
Ben & Dave
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